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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandra

January 30, 2025

5  out of  5
rating by Alexandra
"Travis and Dani were super helpful and answered all of my questions! I was shocked at how low they got my insurance to be!"
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Kim Bales

January 13, 2025

5  out of  5
rating by Kim Bales
"Travis is knowledgeable about the industry and opportunities to save; service-oriented before, during, and after we signed up with State Farm for home and auto; and excellent at explaining the details of our policies! Thank you for saving us so much money and improving our coverage!"
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Alec Harrison

January 6, 2025

5  out of  5
rating by Alec Harrison
"Travis Bales did a terrific job explaining/communicating my new policies. I am saving a lot of money now and would highly recommend Travis for any of your insurance needs!!!"
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Shawn Pruden

December 23, 2024

5  out of  5
rating by Shawn Pruden
"Travis Bales did a great job of explaining my policy and helped me get the the best price available."
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Khem Ghimirey

December 20, 2024

1  out of  5
rating by Khem Ghimirey
"Unethical, they tried to rip off my parents on their insurance and tried charging more on their monthly bill for no reason. Nick also never answers his phone and alway seems to be lying. Don't trust these people!"
We responded:
"Thank you for the review, Khem. We value all feedback at our office and our goal is to always be getting better! We understand how unpleasant it can be when adding a driver or vehicle causes significant price increases. We've appreciated the opportunity to serve you!"
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Athena Thomas

May 27, 2024

5  out of  5
rating by Athena Thomas
"the customer service this company has is amazing!! miladys was outstanding and SO patient with me & the billions of questions i had. thank you to her for being so kind and a breath of fresh air, you don’t see that very often anymore!"
We responded:
"Thanks for the kind words Athena! We're so glad you had a positive experience working with our State Farm office in Parma!"
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LeaveAMarcStudios

May 26, 2024

5  out of  5
rating by LeaveAMarcStudios
"Miladys was able to find be competitive pricing with full coverage and went above and beyond to answer all my questions and concerns"
We responded:
"So glad we were able to do a good job for you! We do our best to give customers the best experience possible!!"
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robin schuster

May 26, 2024

5  out of  5
rating by robin schuster
"Awesome customer service! Would recommend highly for anyone looking for any insurance! Definitely top notch!"
We responded:
"Thanks Robin! We're so glad to have been able to serve you at our office! We appreciate your business!"
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Sterling Bennett

May 26, 2024

5  out of  5
rating by Sterling Bennett
"I had the pleasure of working With Caitlyn from nicks office. She had such great energy when going over quotes with me for my car and made sure to get me the best offer. I Highly recommend doing business with their branch!"
We responded:
"Thanks Sterling! We’re lucky to have Caitlyn at our Parma office. Sounds like she did a great job bringing you to State Farm!"
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Lydia Carmany

February 2, 2024

5  out of  5
rating by Lydia Carmany
"I have never had a better experience with car insurance. Nick and his team go above and beyond. They're always quick to respond and will always take care of whatever it is you need. They also go out of their way to find you the lowest rates possible! I can't imagine a better insurance agent."
We responded:
"Thanks so much for the kind words, Lydia! Our State Farm office loves having you as a customer! Thank YOU for allowing us to serve you :)"
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Tim Frazier

November 22, 2023

5  out of  5
rating by Tim Frazier
"Nick is fantastic. I have always enjoyed working with him."
We responded:
"Hey Tim! Thanks so much for the review of our State Farm office in Parma :) We think you are fantastic too"
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Jessica R.

November 21, 2023

5  out of  5
rating by Jessica R.
"MiLady’s is very professional with what she does! Great customer service and communication skills! Will definitely be recommending to my friends and family!"
We responded:
"Hey Jessica - thanks so much for the kind words about MiLady's. We think she is great too and are happy to have her at our Parma office :)"
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luz martinez

November 21, 2023

5  out of  5
rating by luz martinez
"Amazing office and Amazing people very helpful and always courteous."
We responded:
"❤️❤️ Thank you Ms. Martinez!"
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John Gentner

November 21, 2023

5  out of  5
rating by John Gentner
"Total professionals, always deliver on all promises. Staff is extremely helpful and courteous. Would recommend anytime!"
We responded:
"Thank you for the kind words Dr. Gentner! Our State Farm office is so grateful to have the opportunity to serve you and your family."
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Curtís Bell

November 21, 2023

5  out of  5
rating by Curtís Bell
"Great professional staff very prompt and kind"
We responded:
"Thank you for the kind words about our State Farm office and our staff, Curtis!"
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mj johnson

November 21, 2023

5  out of  5
rating by mj johnson
"It has been fantastic to have Nick as our State Farm agent - he is extremely helpful and always ensures we understand our insurance options and needs. He goes above and beyond!"
We responded:
"Thank you for the review MJ! We do our best to be as helpful as possible and live up to the State Farm name!"
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hope samblanet

November 21, 2023

5  out of  5
rating by hope samblanet
"We have recently needed to file multiple auto insurance claims. Completing the process couldn’t have been easier, thanks to absolutely stellar service and care from Nick and his team. They have sought our best interest in every situation and always made sure we were taken care of. Couldn’t recommend more highly!"
We responded:
"Hey Hope! Thanks so much for the kinds words and leaving a review. We really do our best at this State Farm office to advocate for our customers and treat them the way we want to be treated. Thank you!"
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skye schuster

November 21, 2023

5  out of  5
rating by skye schuster
"Muy Beuno"
We responded:
"Thanks for the review, Skye! Our office in Parma is very appreciative!"
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Jeremy Dominik

November 20, 2023

5  out of  5
rating by Jeremy Dominik
"This insurance branch and Nick and his team are one of the most professional, outstanding at overall customer service and satisfaction over above and beyond I highly recommend anybody with a different provider to switch over with Nick Nick and his branch in particular are the best insurance company that I’ve ever come across and I’ve had many insurance companies For years, they’ve been servicing. All of my insurance needs any paperwork that I need anything they always go above and beyond."
We responded:
"Thanks so much for sharing your experience, Jeremy. Our State Farm office really enjoys working with you and appreciate the opportunity to serve you and have your business."
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Joe Kutina

November 20, 2023

5  out of  5
rating by Joe Kutina
"Amazing staff here at state farm"
We responded:
"Thank you for the kind words about our staff Mr. Kutina! We think they are pretty great too and we are glad to have you at State Farm!"
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William Taylor

November 20, 2023

5  out of  5
rating by William Taylor
"Nick is fantastic. He really tries to go above and beyond for his customers. Some companies like to say they’re “customer obsessed”, but Nick actually is. Not in a creepy way, mind you. In a way that’s good for his customers."
We responded:
"Thanks so much for the kind feedback Will. This State Farm office loves working with you too :) And not in a weird way."
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Matthew Colon

November 20, 2023

5  out of  5
rating by Matthew Colon
"MiLady’s has great communication!"
We responded:
"Thanks for the kind words about MiLadys, Matthew! She does a great job for us and all our State Farm customers!"
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Angel Lozada

November 13, 2023

5  out of  5
rating by Angel Lozada
"Very helpful"
We responded:
"We are so glad you have had a positive experience working with our State Farm office! Thanks Angel!"
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Trish Brownlee

November 9, 2023

5  out of  5
rating by Trish Brownlee
"I like that they do their job and they’re on time and they keep to their word. This is the best to have anyone’s looking for an AN want to help them with everything as for Luz."
We responded:
"Thanks Trish! So glad to have you as a customer at our State Farm office. We do our best to help however we can, especially Luz :)"
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Vanessa and Prince

November 9, 2023

5  out of  5
rating by Vanessa and Prince
"This is definitely the place to go!!! My agent name was Miladys she was so nice I forgot I was on the phone with an agent I felt like we was friends and explained everything I need she made the process so easy and simple and made sure she got me the best price thank you Miladys"
We responded:
"Thanks so much for the kind words - So glad you had a positive experience with MiLadys! Our State Farm office in Parma is at your service!"